Refund and Returns Policy

At ADCOM, we are committed to providing our customers with high-quality products and exceptional service. We want you to be satisfied with your purchase, and we strive to deliver products that meet or exceed your expectations. However, it is important to understand our policy regarding refunds and returns.

No Return/Refund Policy

We regret to inform you that we do not offer returns or refunds for any products purchased from ADCOM. This policy applies to all products and services, including but not limited to:

1. Physical goods
2. Digital products
3. Services
4. Subscription-based services

This policy is in place for the following reasons:

1. Quality Assurance: We take every measure to ensure that our products and services meet the highest standards of quality. Before a product is shipped or a service is rendered, it undergoes rigorous quality control checks to minimize the possibility of defects or errors.

2. Transparency: We believe in providing clear and honest information about our products and services, including their features, specifications, and pricing. By clearly stating our no return/refund policy, we aim to set realistic expectations for our customers.

3. Cost Efficiency: By not offering returns or refunds, we are able to keep our costs lower and pass those savings on to our customers in the form of competitive pricing.

Exceptions

While we generally do not accept returns or offer refunds, there are certain circumstances in which we may consider exceptions to this policy:

1. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team within 15 days of receiving your order. We will assess the issue and may offer a replacement or store credit at our discretion.
2. Incorrect Orders: If you receive the wrong product due to an error on our part, please contact us within 7 days of receiving your order. We will make arrangements to correct the mistake and provide you with the correct product.

Contact Us

If you have any questions or concerns about our refund and returns policy, please feel free to contact our customer support team at info@adcom.com . We are here to assist you and address any issues you may encounter with your purchase.

We appreciate your understanding of our no return/refund policy, and we look forward to serving you with the utmost dedication and commitment to quality.

Thank you for choosing ADCOM.