This warranty applies only to Adcom products purchased directly from ADCOM website or from an authorized Adcom dealer in your country. The warranty is used by the original owner or the person receiving the product as a gift, and shall not be extended to any other person or transferee.
Adcom warrants to the original owner of this product that, the product shall not have defects in materials or workmanship, for the warranty period starting 30 days from the date of purchase from an authorized Adcom dealer or directly from ADCOM website. The warranty starts from 30 days after the date of purchase and lasts for a period of 2 years for all products.
Things not covered:
This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; accident; excess moisture; insects; lightning; power surges; connections to improper voltage supply; unauthorized alteration or modification of original condition; damages caused by inadequate packing or shipping procedures; loss of, damage to or corruption of stored data; damages caused by use with non-ADCOM products; product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifications; and products purchased from unauthorized dealers.
If prior to expiration of the warranty period, the original owner alters, modifies, sells or transfers ownership of the product by any method or means, the warranty shall terminate on the date of the transfer, alteration or modification. This warranty does not cover cosmetic damage resulting from use or abuse of the product. Product failures due to catastrophe, natural disaster, electrical storm, smoke, liquids, misuse, neglect, improper ventilation. Improper connection or installation, or service attempted or rendered by an un-authorized service facility are not covered by this warranty.
Things we do:
During the warranty period, we will, at our sole option, repair or replace any defective parts within a reasonable period of time and free of charge.
Should Adcom or any authorized Adcom warranty repair facility determine that the product is defective under the terms of this warranty, the product shall be restored to original specifications at no cost to the original owner for parts or labor. After the repair, the product will be returned to the owner either at the owner’s expense or our expense. Please note, we pay one way shipping cost for all repairs under warranty period. If it is determined by and at the sole discretion of Adcom or an authorized Adcom warranty repair facility that there is no defect and that the product is fully functional, the owner will be charged a diagnosis fee and the product will be returned to the owner at the owner’s expense.
If you purchased this product from an un-authorized seller, this warranty is VOID, regardless of any commitments, statements or assurances you may have received from the seller. At your expense, you will need to de-install, package and deliver or ship the product (fully insured) to an Adcom authorized service center. You must include the original sales receipt with the product. It is also your responsibility and obligation to pay the return shipping charges and the cost of any labor and parts (at the rates in effect at the time of repair) for repairs not covered by this warranty.
For service related inquiry please contact us at
Contact Us : When you just need to ask us a question or want to offer a comment, please use our contact page to easily do so.
Thank you for your recent purchase of ADCOM products. Registering your product will provide benefits like enhanced customer support, special offers, and future newsletters. Please complete this form within 30 DAYS of purchase for formal registration.